- Do I pay anything to start?
- No. The product is free for 30 days from when you create your firm, with no credit card. We email firm administrators before billing starts.
- What happens when my trial ends?
- If nobody subscribes within 30 days, the workspace becomes read-only. Everyone can still sign in, view files, and export or delete data, but creating and editing are blocked until someone subscribes. Nothing is deleted automatically: export a client as JSON or a file as a ZIP whenever you like, or ask us to delete your data.
- What is a seat?
- A seat is a staff login (owner, admin, or member). The first seat is the plan price. Each extra staff user is $39/mo. Clients using the portal do not need a seat. Inviting someone when you are out of seats bills the prorated difference after you confirm.
- Do you meter clients or files?
- No. Pricing is per firm staff user, not per case. Clients and files are unlimited.
- Is there a yearly price?
- Yes. Pay 10 months and get 2 months free. List yearly is $790/yr.
- Who gets founding rates?
- The first 100 firms to sign up by December 31, 2026. Subscribing later is fine: you keep the founding rate. Promo code FOUNDING is applied automatically at checkout, so there is nothing to enter — $59/mo for the first user and $29/mo per extra user — until December 2027, then list ($79/mo and $39/mo). Yearly plans get one founding year, then list.
- What do later firms pay?
- List prices (today, $79/mo for the first user and $39/mo per extra user). Dossierly may update list prices with at least 30 days’ notice to firm administrators.
- What is an admin vs a member?
- Admins manage workspace settings, invites, and the booking catalogue, and can destroy files once their retention period ends. Members work the shared records. Every member can access the firm’s files.
- What currency is this?
- Canadian dollars, plus GST/HST/QST as applicable. We do not take a percentage of Square or Stripe consultation payments. Their processing fees are charged by Square or Stripe directly to your firm’s own account.
- Does Dossierly hold client funds?
- No. Client payments go straight to your firm’s own Stripe or Square account. Dossierly never holds client money and does not do trust accounting.
- Can you move my existing clients in?
- Yes. Send us your client list as a CSV or spreadsheet and our team imports it for you at no charge, then helps you get started in a one-on-one onboarding call. Your data can leave just as easily — export any client as JSON, or any file as a ZIP, whenever you want.